Change the pickup roller
Normal use with good media causes wear. The use of poor media might require more frequent replacement of the pickup roller.
If the device regularly mispicks (no media feeds through), you might need to change or clean the pickup roller. See Clean the pickup roller to order a new pickup roller.
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Failure to complete this procedure might damage the device.
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1.
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Open the print-cartridge door, and remove the old print cartridge. See the recycling information inside the print-cartridge box.
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To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.
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2.
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3.
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Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward the front.
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4.
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Gently pull the pickup roller up and out.
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5.
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Position the new pickup roller in the slot. The circular and rectangular slots on each side prevents you from installing the roller incorrectly.
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6.
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Rotate the top of the new pickup roller away from you until both sides snap into place.
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7.
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Insert the print cartridge in the device and close the print-cartridge door.
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HP LaserJet P1000 P1500 Change the pickup roller