HP LaserJet P1000 P1500

HP LaserJet P1000 P1500 > Problem solving

• HP LaserJet P1000 and P1500 Series
  • Trademark and Copyright Information
  • Product information
    • Product configurations
    • Product features
    • Identify product parts
      • HP LaserJet P1000 Series
      • HP LaserJet P1500 Series
  • Control panel
    • HP LaserJet P1000 Series
    • HP LaserJet P1500 Series
  • Product software
    • Supported operating systems
    • Supported network systems (HP LaserJet P1500 network models only)
    • Device connections
      • USB connections
      • Network connections (HP LaserJet P1500 network models only)
        • Connect the device to the network
        • Install the software for the network device
    • Software for Windows
      • Windows printer drivers
        • Printer preferences (driver)
        • Printer properties online Help
        • Print-setting priorities
        • Additional Windows driver types (HP LaserJet P1500 network models)
        • Install the Windows printer software
          • To install printer software for Windows Server 2003 (print driver only), Windows 98SE, and Me (driver only)
          • To install printer software for Windows 2000 and XP
        • Change printer-driver settings for Windows
      • Embedded Web server (HP LaserJet P1500 network models only)
    • Software for Macintosh
      • Macintosh printer drivers
        • Install the Macintosh printer driver
        • Configure the Macintosh printer driver
  • Supported paper and other media
    • Understand media use
    • Supported media sizes
    • Select print media
      • Media that can damage the device
      • Media to avoid
    • Special media for printing
      • Envelopes
      • Labels
      • Transparencies
      • Letterhead or preprinted forms
      • Heavy paper
  • Print tasks
    • Print-quality settings
    • Load media
      • Priority feed slot (HP LaserJet P1006/P1009/P1500 Series only)
      • Main input tray
      • Tray adjustment for short media (HP LaserJet P1002/P1003/P1004/P1005 only)
    • Print on special media
      • Change print driver to match your media size and type
      • Print Types and tray capacity
      • Printing on both sides of the paper (manual two-sided printing)
      • Printing multiple pages on a single sheet of paper (N-up printing)
      • Printing booklets
      • Printing watermarks
      • Printing mirror images
    • Canceling a print job
  • Managing and maintenance
    • Replace the print cartridge
    • Printer information pages
      • Demo page
      • Configuration page
      • Supplies Status page
    • Embedded Web server (HP LaserJet P1500 network models only)
      • Open the embedded Web server
      • Information tab
      • Settings tab
      • Networking tab
      • Links
    • Manage supplies
      • Supplies life
      • Check and order supplies
      • Supplies storage guidelines
      • Replace and recycle supplies
      • Redistribute toner
      • HP policy on non-HP supplies
        • Reset the device for non-HP supplies
      • HP anti-counterfeit supplies Web site
    • Clean the device
      • Clean the print-cartridge area
      • Clean the device paper path
    • Change the pickup roller
    • Clean the pickup roller
    • Change the printer separation pad
    • EconoMode
  • Problem solving
    • Problem-solving checklist
      • Step 1: Is the device set up correctly?
      • Step 2: Is the Ready light on?
      • Step 3: Can you print a configuration page?
      • Step 4: Is the print quality acceptable?
      • Step 5: Is the device communicating with the computer?
      • Step 6: Does the printed page look like you expected?
      • Contact HP support
    • Status-light patterns
    • Clearing jams
      • Typical media jam locations
      • Removing a jammed page
    • Improve print quality
      • Light print or faded
      • Toner specks
      • Dropouts
      • Vertical lines
      • Gray background
      • Toner smear
      • Loose toner
      • Vertical repetitive defects
      • Misformed characters
      • Page skew
      • Curl or wave
      • Wrinkles or creases
      • Toner-scatter outline
    • Media problem-solving
    • Printed page is different from what appeared on screen
      • Garbled, incorrect, or incomplete text
      • Missing graphics or text, or blank pages
      • Page format is different than on another HP LaserJet printer
      • Graphics quality
    • Printer software problems
    • Common Macintosh problems
    • Network-setup problem-solving
  • Appendix A Accessories and consumables
    • Order supplies and accessories
  • Appendix B Service and support
    • Hewlett-Packard limited warranty statement
    • Customer self repair warranty service
    • Hewlett-Packard software license agreement
    • Limited warranty for print cartridges and image drums
    • HP Customer Care
    • Availability of support and service
      • HP Care Pack™ Services and Service Agreements
    • Guidelines for repacking the device
  • Appendix C Device specifications
  • Appendix D Regulatory information
    • FCC compliance
    • Declaration of Conformity statements for HP LaserJet P1000 Series
    • Declaration of Conformity statements for HP LaserJet P1500 Series
    • Regulatory statements
      • Laser safety statement
      • Canadian DOC regulations
      • Korean EMI statement
      • Laser statement for Finland
      • Substances Table (China)
    • Environmental product stewardship program
      • Protecting the environment
      • Ozone production
      • Power consumption
      • Toner consumption
      • Paper use
      • Plastics
      • HP LaserJet print supplies
      • Return and recycling instructions
        • United States and Puerto Rico
          • Multiple returns (two to eight cartridges)
          • Single returns
          • Shipping
        • Non-US returns
      • Paper
      • Material restrictions
      • Disposal of waste equipment by users in private households in the European Union
      • Material Safety Data Sheet (MSDS)
      • For more information
  • Using accessibility shortcut keys in the Help Viewer
  • Using the HTML Help Viewer

HP LaserJet P1000 P1500