Clearing jams

Clearing jams


Occasionally, media becomes jammed during a print job. You are notified through the control panel lights.

The following are some of the causes of jams:


The input trays are loaded incorrectly or are too full.
HP LaserJet P1000 P1500 note Clearing jams NOTE:

When you add new media, always remove all of the media from the input tray and straighten the entire stack. This helps prevent multiple feeds and reduces media jams.


The media does not meet HP specifications.

The device might need to be cleaned to remove paper dust and other particles from the paper path.

Loose toner might remain in the device after a media jam. This toner clears up after a few sheets print.

HP LaserJet P1000 P1500 caution Clearing jams CAUTION:

If you get any toner on your clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.

This section provides information about the following topics:

HP LaserJet P1000 P1500 Clearing jams