Network-setup problem-solving
If the computer cannot discover the networked device, perform the following steps:
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| Check the cables to ensure that they are properly connected. Check all of the following connections:
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| Cables between the device and the hub or switch
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| Cables between the hub or switch and the computer
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| Cables to and from the modem or Internet connection, if applicable
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| 2.
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| Verify that the computer’s network connections are working properly (Windows only):
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| On the Windows desktop, double-click My Network Places or Network Neighborhood.
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| Click the Entire Network link.
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| Click the Entire Contents link.
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| Double-click one of the network icons, and make sure that some devices are listed.
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| Verify that the network connection is active:
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| Check the network light on the network (RJ-45) connector on the back of the device.
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| If one of the lights is on solid, the device is connected to the network.
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| If both network lights are off, check the cable connections from the device to the gateway, switch, or hub to ensure that the connections are secure.
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| If the connections are secure, turn off the power to the device for at least 10 seconds, and then turn on the power to the device.
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| On the Network Configuration page, see if a non-zero IP address is assigned to the device.
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| If the Network Configuration page does not have a valid, non-zero IP address, reset the HP internal network port to the factory defaults by pressing the Go and Cancel buttons at the same time.
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After the Attention, Ready, and Go lights finish cycling, the device returns to a Ready state and the reset is complete.
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| Two minutes after the device reaches the Ready state, print another Network Configuration page, and check to see if a valid IP address is assigned to the device.
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HP LaserJet P1000 P1500 Network-setup problem-solving