HP Customer Care
HP Customer Care
For 24-hour access to information by using a modem or Internet connection
World Wide Web: Updated HP product software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/ljp1000 or http://www.hp.com/support/ljp1500 (The site is in English.)
HP Instant Support Professional Edition (ISPE) is a suite of Web-based problem solving tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools can be accessed from http://instantsupport.hp.com.
Hewlett-Packard provides free telephone support during the warranty period. When you call, you will be connected to a responsive team that is waiting to help you. For the telephone number for your country/region, see the flyer that came in the box with the product, or visit http://www.hp.com then click Contact HP. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.
You can also find support on the Internet at http://www.hp.com/support/ljp1000 or http://www.hp.com/support/ljp1500. Click the support & drivers block.
Software utilities, drivers, and electronic information
Go to http://www.hp.com/support/ljp1000 or http://www.hp.com/support/ljp1500. (The sites are in English, but printer drivers can be downloaded in several languages.)
For information over the telephone, see the flyer that came in the box with the device.
HP direct ordering for accessories or supplies
Order supplies from the following Web sites:
North America: https://www.hp.com/post-embed/ordersupplies-na
Latin America: https://www.hp.com/post-embed/ordersupplies-la
Europe and Middle East: https://www.hp.com/post-embed/ordersupplies-emea
Asia Pacific countries/regions: https://www.hp.com/post-embed/ordersupplies-ap
Order accessories from http://www.hp.com and click Supplies & Accessories. For more information, see Order supplies and accessories.
To order supplies or accessories over the telephone, call the following numbers:
To find the telephone numbers for other countries/regions, see the flyer that came in the box with the device.
For service for your HP product in other countries/regions, call the HP Customer Support telephone number for your country/region. See the flyer that came in the box with the device.
Call: 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canada).
Out-of-Warranty Service: 1-800-633-3600.
Extended Service: Call 1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-800-268-1221 (Canada). Or, go to the HP Supportpack and Carepaq™ Services Web site at http://www.hpexpress-services.com/10467a.